What we cover
Damaged on arrival, defective out of the box, materially different from the listing, or simply not what you wanted. We’ll send a replacement, swap to a different SKU, or refund — whichever gets the right outcome fastest.
Policy
Returns Policy
Apex Auto Storebacks every order with a 30-day satisfaction guarantee: did the item not fit, not finish the job, or just not match what you expected? Send it back within 30 days for a replacement or refund — no restocking fee, no fine print.
How to start a return
Email customer support with your order number and a short note. We send a prepaid return label when one is needed, and refunds hit the original payment method within 5 business days of receipt.
Return shipping
On us for damaged, defective, or materially different items. For change-of-mind returns, we cover the return label if the item is returned in its original packaging within 30 days.
No restocking fee
We do not charge a restocking fee on any return, ever. The price you paid for the item is the refund amount, less nothing.
This policy works alongside, not in place of, the FTC Dropshipping Disclosures — items ship directly from the named supplier on each product page.